Customer Testimonials

The team at Hicker Dental Equipment has been an integral part of our seven dental practices for the past nine years. We use Hicker for equipment purchases and all repairs. Hicker Dental is honest and fair about which equipment pieces need to be replaced and the whole team is very good about recommending the right equipment at the right price. We especially appreciate the prompt service when quick repairs are needed and we’ve never experienced downtime due to non-functioning equipment.

I have been working with Hicker Dental for almost 18 years and have been highly impressed with the quality of service, integrity, customer care and high professionalism. When I first opened my office, I purchase my equipment through them at extremely good prices and it was installed very quickly and professionally. Over those years they were very responsive in repairing and replacing any of my dental equipment as needed. This is by far the best dental equipment sales and maintenance company in South Puget Sound.

It has been a pleasure to work with Hicker Dental for all my equipment needs. This family owned business takes pride in what and how they do it. I can always count on having appointments scheduled in a timely manner, especially when it is urgent! The technician shows up on time, and most importantly, knows what he is doing. When I relocated my office in 2017, Hicker Dental went above and beyond to ensure the move went smoothly. I can recommend John Hicker and his crew with the greatest confidence!

We have been delighted to do business with John Hicker at Hicker Dental. More than a year ago, after extensive research, we chose a J. Morita CBCT/Ceph/Pan for its quality and reliability. John orchestrated the layout and final installation. After a full year, the system continues to work flawlessly, without a single call for service. We would (and have), without hesitation, recommend to all our peers both John Hicker and J. Morita!

EXCEPTIONAL CUSTOMER SERVICE!!! The first time my office used Hicker Dental Equipment and Repair, it was 5:30PM, possibly later, and I was in desperate need of a repair to our vacuum/compressor. I called thinking no one would answer due to the late hour, but John, THE OWNER, answered and was out within 10 minutes. I have used them on a separate emergency situation, and again, they were out within 15-20 minutes and were able to fix our system. They are very knowledgeable and explain everything clearly. They have gone above and beyond what was asked/expected and always delivered. I will NEVER use another dental equipment repair company. THANK YOU HICKER DENTAL EQUIPMENT AND REPAIR!!! You guys are awesome!!!!

Great family owned company. These guys are very knowledgeable about all things related to dental equipment. Usually can do same day visits, if not they are very good at getting you on a schedule to have your problem looked at. Very fast and efficient when it comes to repairs. If you don't get John, Cameron is also very good, his father taught him well. Happy to recommend them for repairs and servicing compressors and autoclaves.